Will my customers know they're texting an automated system?
The first text is short, specific to their request, and built only from facts you approved — it reads like your office manager. If they ask, it's honest. It only quotes prices you've approved, only books when you've told it to, and anything it isn't sure about comes to you instead of the customer. Then your phone rings and it's you.
What happens if I can't answer when it rings?
Press 2, or let it ring. The customer has already been texted, so they know you're real. They get a polite follow-up, the lead sits in your app marked "needs you," and follow-up keeps going on the schedule you set until you take over, book it, or mark it done. Nothing goes silent because you were on a roof.
When do I actually start paying?
When your monthly new-job revenue rises above the baseline you gave us when you applied — not before. Your app logs every lead, the text it got, when your phone rang, and what was booked, so you can see exactly where the increase came from. Until that number is up, the per-lead fee is $0. No card is on file, so nothing can be charged by surprise.
What counts as a lead I pay for?
One verified, unique, new customer inquiry from a connected source. Texts, calls, replies, and follow-ups on that same lead are never extra. Duplicates, test leads, spam, and anything the system filters out are never charged. Founding members aren't charged at all until their monthly new-job revenue rises above the baseline they gave us.
Will The AI Ever Quote A Price Or Promise Something?
Only what you've approved. Give it your prices and it can quote them; don't, and it won't. It never invents a discount or promises something you didn't sign off on. You set the assertiveness — from simply opening the door to booking a window on your calendar — and your phone is ringing the whole time, so you're never more than one press away from taking over.
Is This Safe For My Google Or Yelp Account?
You approve the connection on the platform itself, the same way you'd connect any tool. We never ask for your password, and you can disconnect any source with one tap. Nothing is ever sent to a customer that wasn't built from facts you approved.
What If The Customer Doesn't Answer The First Text?
Polite follow-ups go out on the schedule you set — and the moment a lead is booked, marked done, or asks to stop, follow-up stops. You can pause any lead with one tap.
What Happens With A Lead At 11 PM?
Whatever you tell it to. You set quiet hours for calls, for texts, or for both, in your customers' time zone. Most owners let the AI text at night — a text at 11 PM is what a homeowner expects, a phone call isn't — and hold the call until morning. The moment your quiet hours end, your phone rings with the whisper. You're still the first business they talk to.
Is there a contract?
No. No contract, no auto-renew, no cancellation fee. You cancel by telling us, and it's done.
Do I need a CRM?
No. The text-and-ring handoff works on its own. If you use HighLevel or another CRM, you can connect it when you're ready so leads and outcomes sync — but it's optional, not a requirement.
What about STOP requests and Do Not Contact?
Honored, immediately, no exceptions. STOP and HELP keywords work on every text. You can mark any lead Do Not Contact with one tap, and that lock can't be overridden by automation or by a preference — only by separately verified re-consent. Quiet hours are respected by the customer's local time.
Which lead sources work today?
Google Local Services Ads, Yelp, and Thumbtack. You connect each one by signing in on their site — never ours — and you can disconnect any source with one tap.
Does this replace my office or my sales rep?
No — it gets them (or you) on the phone faster. The AI opens the door in seconds; a human closes the job. The moment someone on your team is talking to the customer, automation steps back.
Will customers recognize the number that calls them?
Yes. The customer is texted in your business's name, and when you press 1 the call goes out from your own business number — the one on your truck and your website. On your side, the ring comes from a dedicated Lead Dominator number you save as "Lead Dominator — New Lead," so a ring always means a hot lead.